Terms and conditions

DATED

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Terms and conditions

CONTENTS

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CLAUSE

1.      Interpretation…………………………………………………………………………………………………………….. 2

2.      Basis of contract…………………………………………………………………………………………………………. 4

3.      Goods………………………………………………………………………………………………………………………. 4

4.      Delivery of Goods………………………………………………………………………………………………………… 5

5.      Quality of Goods…………………………………………………………………………………………………………. 7

6.      Title and risk………………………………………………………………………………………………………………. 8

7.      Supply of Services………………………………………………………………………………………………………… 9

8.      Customer’s obligations…………………………………………………………………………………………………. 9

9.      Charges and payment………………………………………………………………………………………………… 11

10.        Intellectual property rights……………………………………………………………………………………….. 13

11.        [Data protection…………………………………………………………………………………………………….. 13

12.        Limitation of liability……………………………………………………………………………………………….. 16

13.        Termination………………………………………………………………………………………………………….. 18

14.        Consequences of termination……………………………………………………………………………………. 19

15.        Confidentiality……………………………………………………………………………………………………….. 20

16.        Force majeure……………………………………………………………………………………………………….. 21

17.        General……………………………………………………………………………………………………………….. 21

The Customer’s attention is particularly drawn to the provisions of clause 12 (Limitation of liability).

1.            Interpretation

The following definitions and rules of interpretation apply in these Conditions.

1.1          Definitions:

                Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.

                Business Hours: the period from 9.00 am to 5.00 pm on any Business Day.

                Commencement Date: has the meaning given in clause 2.2.

                Conditions: these terms and conditions as amended from time to time in accordance with clause 17.8.

                Contract: the contract between the Supplier and the Customer for the supply of Goods and Services in accordance with these Conditions.

                control: has the meaning given in section 1124 of the Corporation Tax Act 2010, and the expression change of control shall be interpreted accordingly.

                Customer: the person or firm who purchases the Goods or Services or Goods and Services from the Supplier.

                Deliverables: Shield Vehicle Protection Ltd specializes in providing advanced vehicle protection systems designed to safeguard Customer’s vehicle against theft and unauthorized access. This agreement outlines the terms and conditions under which Shield Vehicle Protection Ltd will install the Shield Technology vehicle protection system on Customer’s vehicle. Our commitment is to deliver high-quality service, ensuring that the chosen protection system is precisely adapted to Customer’s vehicle, offering robust security while maintaining the vehicle’s integrity and warranty.

                Delivery Location: has the meaning given in clause 4.2.

                Force Majeure Event: has the meaning given to it in clause 16.

                Goods/Product (to be used interchangeably): the goods (or any part of them) and services ordered through the website or in person at the office of the Supplier. The offered products are:

–             SHIELD PLUS Vehicle Protection System: Includes 2 remote controls, passenger compartment buzzer, alarm LED, shield system, electric-mechanical bonnet lock, immobilizer and siren. Price: (£570+VAT) £685 INCL.VAT

–              

–             SHIELD PLUS GSM Vehicle Protection System: Includes 2 remote controls, passenger compartment buzzer, alarm LED, shield system, electric-mechanical bonnet lock, immobilizer, siren and a GSM system. Price: (£745+VAT) £895 INCL.VAT

–             SHIELD PLUS GPRS Vehicle Protection System + GSM Accessory: Includes 2 remote controls, passenger compartment buzzer, alarm LED, shield system, electric-mechanical bonnet lock, immobilizer, siren and a GSM system and GPRS. Price: (£795+VAT) £955 INCL.VAT

                Intellectual Property Rights: patents, rights to inventions, copyright and neighbouring and related rights, trade marks [and service marks], business names and domain names, rights in get-up [and trade dress], goodwill and the right to sue for passing off or unfair competition, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

                Order: the Customer’s order for the supply of Goods and Services, as set out in the Customer’s product ordered on the Supplier’s website.

                Services: the services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification.

                Service Specification: the description or specification for the Services provided in writing by the Supplier to the Customer.

                Supplier: Shield Vehicle Protection Ltd at Unit 12 Elizabeth Industrial Estate, Juno Way, London, England, SE14 5RW registered in England and Wales with company number 15487106. E-mail: [email protected]

                Supplier Materials: has the meaning given in clause 8.1(h).

                Warranty Period: has the meaning given in clause 5.1.

1.2          Interpretation:

(a)       A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

(b)       A reference to a party includes its personal representatives, successors and permitted assigns.

(c)       A reference to legislation or a legislative provision is a reference to it as amended or re-enacted. A reference to legislation or a legislative provision includes all subordinate legislation made under that legislation or legislative provision.

(d)       Any words following the terms including, include, in particular, for example or any similar expression shall be interpreted as illustrative and shall not limit the sense of the words preceding those terms.

(e)       A reference to writing or written excludes fax and email

2.            Basis of contract

2.1          The Order constitutes an offer by the Customer to purchase Goods and Services in accordance with these Conditions.

2.2          The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order, at which point and on which date the Contract shall come into existence (Commencement Date).

2.3          Any advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained in the Supplier’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods and Services described in them. They shall not form part of the Contract nor have any contractual force.

2.4          These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

2.5          Any fee given by the Supplier on the website shall be valid until changed and shall constitute an invitation to treat, not an offer.

2.6          All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified.

2.7          The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Customer that is inconsistent with these Conditions.

3.            Goods

3.1          The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirement, providing the Customer with 5 days’ notice of any such amendments.

4.            Delivery of Goods

4.1          Goods are purchased online and will be installed at the designated place.

5.            Quality of Goods

5.1          The Supplier warrants that on delivery, and for a period of 12 months from the date of delivery (Warranty Period), the Goods shall:

(a)       conform in all material respects with their description;

(b)       be free from material defects in design, material and workmanship; and

(c)       be of satisfactory quality (within the meaning of the Sale of Goods Act 1979 and any amendments thereto); and

(d)       be fit for any purpose held out by the Supplier.

5.2          Subject to clause 5.3, if:

(a)       the Customer gives notice in writing to the Supplier within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;

(b)       the Supplier is given a reasonable opportunity of examining such Goods; and

(c)       the Customer (if asked to do so by the Supplier) returns with the vehicle to the place where installation took place,

the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full including service fee.

5.3          The Supplier shall not be liable for the Goods’ failure to comply with the warranty set out in clause 5.1 if:

(a)       the Customer makes any further use of such Goods after giving a notice in accordance with clause 5.2;

(b)       the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, commissioning, installation, use or maintenance of the Goods or (if there are none) good trade practice regarding the same;

(c)       the Customer alters or repairs such Goods without the written consent of the Supplier;

(d)       the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions; or

(e)       the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

5.4          Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.

5.5          These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

6.            Title and risk

6.1          The risk in the Goods shall pass to the Customer on completion of the installation.

6.2          Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods and Services supplied.

7.            Supply of Services

7.1          The Supplier shall supply the Services to the Customer in accordance with the Service Specification in all material respects. The Services shall include the installation of the pre-selected Shield Technology vehicle protection system on the vehicle specified on the work order.

7.2          The Supplier shall use all reasonable endeavors to meet any performance dates agreed with the Customer for the Services specified in the Service Specification, but any such dates shall be estimates only, and time shall not be of the essence for the performance of the Services.

7.3          The Supplier reserves the right to amend the Service Specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.

7.4          The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.

8.            Customer’s obligations

8.1          The Customer shall:

(a)       ensure that the terms of the Order and any information it provides regarding the Services provided, are complete and accurate;

(b)       co-operate with the Supplier in all matters relating to the Services;

(c)       provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer’s vehicle facilities as reasonably required by the Supplier to provide the Services;

(d)       provide the Supplier with such information as the Supplier may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;

(e)       obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;

(f)        comply with all applicable health and safety laws and regulations as they relate to the use and maintenance of the Goods and Services provided under this contract;

(g)       comply with any additional obligations as set out in the Service Specification

8.2          If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):

(a)       without limiting or affecting any other right or remedy available to it, the Supplier shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;

(b)       the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations as set out in this clause 8.2; and

(c)       the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.

9.            Charges and payment

9.1          The price for Goods and Services shall be the price set out in the Order.

9.2          The Supplier reserves the right to:

(a)       increase the price of the Goods, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Goods to the Supplier that is due to:

(i)         any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);

(ii)        any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Goods Specification; or

(iii)       any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods.

9.3          All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

9.4          Appointments for the installation can be booked with either a 50% deposit payment or with full payment of the product.

9.5          Customers who order the products “SHIELD PLUS GSM vehicle protection system” or “SHIELD PLUS GPRS vehicle protection system + GSM accessory” and make a full payment upfront will receive a £100 voucher, which can be used within 30 days from the installation date for another product installation service.

9.6          Customers who refer a new customer, resulting in the new customer placing an order, will be eligible for a 10% discount on the product price, provided that the referred customer orders the “SHIELD PLUS GSM vehicle protection system” or “SHIELD PLUS GPRS vehicle protection system + GSM accessory” and makes a full upfront payment. It should be noted that Customers who opt for this 10% referral discount will not be eligible to receive the £100 voucher as specified in clause 9.5. The two discounts are mutually exclusive and cannot be combined.

10.          Intellectual property rights

10.1       All Intellectual Property Rights in or arising out of or in connection with the Services (other than Intellectual Property Rights in any materials provided by the Customer) shall be owned by the Supplier.

11.          Data protection

11.1       The following definitions apply in this clause 11:

(a)       Controller, Processor, Data Subject, Personal Data, Personal Data Breach, processing and appropriate technical and organisational measures: as defined in the Data Protection Legislation.

(b)       Data Protection Legislation: all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR, the Data Protection Act 2018 (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) [and the guidance and codes of practice issued by the Information Commissioner or other relevant regulatory authority and applicable to a party].

(c)       Domestic Law: the law of the United Kingdom or a part of the United Kingdom.

(d)       UK GDPR: has the meaning given to it in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018.

11.2       Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause 11 is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation.

11.3       The parties acknowledge that for the purposes of the Data Protection Legislation, the Customer is the Controller and the Supplier is the Processor.

11.4       Without prejudice to the generality of clause 11.2, the Customer will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of the Personal Data to the Supplier and/or lawful collection of the Personal Data by the Supplier on behalf of the Customer for the duration and purposes of the Contract.

11.5       Without prejudice to the generality of clause 11.2, the Supplier shall, in relation to any Personal Data processed in connection with the performance by the Supplier of its obligations under the Contract:

(a)       ensure that it has in place appropriate technical and organisational measures, reviewed and approved by the Customer, to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);

(b)       ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential; and

(c)       Transfer any Personal Data outside to the Hungarian partner only for the purpose of providing the Services, including follow-up monitoring where applicable. The Customer hereby acknowledges and expressly agrees to the transfer of personal information collected.

(d)       assist the Customer, at the Customer’s cost, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;

(e)       notify the Customer without undue delay on becoming aware of a Personal Data Breach;

(f)        at the written direction of the Customer, delete or return Personal Data and copies thereof to the Customer on termination of the Contract unless required by Domestic Law to store the Personal Data; and

(g)       maintain complete and accurate records and information to demonstrate its compliance with this clause 11and immediately inform the Customer if, in the opinion of the Supplier, an instruction infringes the Data Protection Legislation].

11.6       The Customer consents to the Supplier appointing a third-party processor of Personal Data under the Contract. The Supplier confirms that it has entered or (as the case may be) will enter with the third-party processor into a written agreement and in either case which the Supplier confirms reflect and will continue to reflect the requirements of the Data Protection Legislation. As between the Customer and the Supplier, the Supplier shall remain fully liable for all acts or omissions of any third-party processor appointed by it pursuant to this clause 11.6.

12.          Limitation of liability

12.1       References to liability in this clause 12 include every kind of liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

12.2       Neither party may benefit from the limitations and exclusions set out in this clause in respect of any liability arising from its deliberate default.

12.3       Nothing in the Contract limits any liability which cannot legally be limited, including liability for:

(a)       death or personal injury caused by negligence;

(b)       fraud or fraudulent misrepresentation;

(c)       breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession); and

(d)       defective products under the Consumer Protection Act 1987.

12.4       Subject to clause 12.3 and clause 12.4, the Supplier’s total liability to the Customer shall not exceed the price paid for the Service.

12.5       The cap on the Supplier’s liability under clause 12.5 shall be reduced by amounts awarded by a court or arbitrator, using their procedural or statutory powers in respect of costs of proceedings or interest for late payment.

12.6       The following types of loss are wholly excluded:

(i)      loss of profits;

(ii)     loss of sales or business;

(iii)    loss of agreements or contracts;

(iv)    loss of anticipated savings;

(v)     loss of use or corruption of software, data or information;

(vi)    loss of or damage to goodwill; and

(vii)   indirect or consequential loss

(b)       The Supplier has given commitments as to compliance of the Goods and Services with relevant specifications in clause 5 and clause 7. In view of these commitments, the terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

12.7       This clause 12 shall survive termination of the Contract.

13.          Termination

13.1       Without affecting any other right or remedy available to it, either party may terminate the Contract by giving the other party not less than 14 days written notice.

13.2       Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:

(a)       the other party commits a material breach of any term of the Contract

(b)       the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), obtaining a moratorium, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;

(c)       the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or

(d)       the other party’s financial position deteriorates so far as to reasonably justify the opinion that its ability to give effect to the terms of the Contract is in jeopardy.

13.3       Without affecting any other right or remedy available to it, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment.

13.4       Without affecting any other right or remedy available to it, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier if the Customer fails to pay any amount due under the Contract on the due date for payment, the Customer becomes subject to any of the events listed in clause 13.2(b) to clause 13.2(d), or the Supplier reasonably believes that the Customer is about to become subject to any of them.

14.          Consequences of termination

14.1       On termination of the Contract the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest if any.

14.2       If Customer terminates the contract/cancels the order more, than 14 days before the date of installation, Supplier will refund 100 % of the product price. If the cancellation occurs less, than 14 days before the date of installation, Supplier will repay 50 % of the price paid for the product.

14.3       Termination or expiry of the Contract shall not affect any rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.

14.4       Any provision of the Contract that expressly or by implication is intended to have effect after termination or expiry shall continue in full force and effect.

15.          Confidentiality

15.1       Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, assets, affairs, customers, clients or suppliers of the other party or of any member of the group of companies to which the other party belongs, except as permitted by clause 15.2.

15.2       Each party may disclose the other party’s confidential information:

(a)       to its employees, officers, representatives, contractors or subcontracts or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with the Contract. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 15; and

(b)       as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

15.3       No party shall use any other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the Contract.

16.          Force majeure

Neither party shall be in breach of the Contract or otherwise liable for any failure or delay in the performance of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control (a Force Majeure Event). The time for performance of such obligations shall be extended accordingly. If the period of delay or non-performance continues for 4 weeks, the party not affected may terminate the Contract by giving 8 days’ written notice to the affected party.

17.          General

17.1       Assignment and other dealings

(a)       The Supplier may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract.

(b)       The Customer shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of the Supplier.

17.2       Notices.

(a)       Any notice given to a party under or in connection with the Contract shall be in writing and shall be:

(i)         delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case) or

(ii)        sent by email to the following addresses (or an address substituted in writing by the party to be served):

Supplier: [email protected]

(b)       Any notice shall be deemed to have been received:

(i)         if delivered by hand, at the time the notice is left at the proper address;

(ii)        if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; or

if sent by email, at the time of transmission, or, if this time falls outside Business Hours in the place of receipt, when Business Hours resume.

(c)       This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

17.3       Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Contract. If any provision or part provision of the Contract is deemed deleted under this clause 17.3 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the commercial result of the original provision.

17.4       Waiver.

(a)       A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.

(b)       A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

17.5       No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute either party the agent of the other, or authorise either party to make or enter into any commitments for or on behalf of the other party.

17.6       Entire agreement.

(a)       The Contract constitutes the entire agreement between the parties.

(b)       Each party acknowledges that in entering into the Contract it does not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.

17.7       Third party rights.

(a)       Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

(b)       The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.

17.8       Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is agreed in writing and signed by the parties (or their authorised representatives).

17.9       Governing law. The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

17.10    Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

ANNEX 1.

Service Specification

Please read the following carefully to clearly understand the commitments of Shield Vehicle Protection Ltd.

  1. Under this contract, the Customer commissions Shield Vehicle Protection Ltd to install the pre-selected Shield Technology vehicle protection system on the vehicle specified on the work order, and Shield Vehicle Protection Ltd accepts the commission.
  2. The Customer acknowledges that the activities of Shield Vehicle Protection Ltd are independent of brand representations.
  3. Shield Vehicle Protection Ltd declares that it sells and installs the chosen Shield Technology vehicle protection system for its Customers as part of the contract.
  4. The Customer acknowledges that during installation, Shield Vehicle Protection Ltd adapts the chosen Shield Technology vehicle protection system to the specific vehicle.
  5. The Customer consents and requests Shield Vehicle Protection Ltd to create protection after adaptation that prevents vehicle theft attempts even if committed using the vehicle’s own ignition key or its acquired codes.
  6. Shield Vehicle Protection Ltd commits to achieving only the minimal necessary connections during the adaptation of the chosen Shield Technology vehicle protection system to the vehicle, essential for making the vehicle theft-proof as per the contract.
  7. Shield Vehicle Protection Ltd declares that the installation of Shield Technology vehicle protection systems does not void the vehicle’s warranty, alter the vehicle, or change its technical parameters, which the Customer acknowledges.
  8. Shield Vehicle Protection Ltd declares that by selling and installing the chosen Shield Technology vehicle protection system, it becomes the exclusive property of the Customer, constituting a sales transaction between the Customer and Shield Vehicle Protection Ltd.
  9. Shield Vehicle Protection Ltd declares that no remote monitoring services are provided as part of the Shield Technology vehicle protection systems.
  10. The Customer and Shield Vehicle Protection Ltd agree that Shield Vehicle Protection Ltd owes no other services to the Customer, establishing only a vehicle protection sales transaction between them.
  11. The work schedule of Shield Vehicle Protection Ltd is public and available on www.shieldvehicleprotection.com. Shield Vehicle Protection Ltd is closed outside the listed opening hours, including weekends, public holidays, and holidays. Shield Vehicle Protection Ltd informs its Customers that it does not offer dispatcher service or remote monitoring.
  12. Shield Vehicle Protection Ltd declares that Shield Technology vehicle protection systems do not drain vehicle batteries, with power consumption between 8-20 mA depending on the product. Note: Shield Technology vehicle protection systems consume 8-20 mA in armed mode. In service mode, power consumption is significantly higher; thus, do not leave the system in service mode unnecessarily.
  13. Shield Vehicle Protection Ltd informs the Customer that Shield Technology vehicle protection systems consume 8-20 mA in armed mode. To accurately measure power consumption: a. Set the system to service mode. b. Open the vehicle’s hood. c. Arm the system. d. Wait 10 minutes for all electronics to shut down. e. Measure the vehicle’s power consumption accurately. Deviation from these steps results in inaccurate data, and Shield Vehicle Protection Ltd assumes no responsibility for the consequences.
  14. Please read and strictly follow the guidelines! Do not attach the Shield Technology remote to the vehicle’s ignition key! If attached, Shield Vehicle Protection Ltd assumes no responsibility in case of theft, trickery, or robbery.
  15. Shield Technology vehicle protection systems include service mode. If taking your vehicle to service or car wash, set the system to service mode to avoid handing over the remote. Failure to follow these instructions relieves Shield Vehicle Protection Ltd of any responsibility for misuse.
  16. Post-service inspection: Shield Vehicle Protection Ltd offers post-service inspection to detect and rectify any tampering with the Shield Technology system. Failure to bring the vehicle for inspection after service relieves Shield Vehicle Protection Ltd of any consequences.
  17. Shield Technology vehicle protection systems may include an anti-theft function. This function prevents trickery and robbery, but does not stop a moving vehicle; it only sounds an alarm. The vehicle cannot be restarted if the engine is stopped until the anti-theft function is deactivated. For systems with GSM and GPS, the built-in SIM card sends alerts for false alarms and anti-theft activations. If the SIM card runs out of credit, Shield Vehicle Protection Ltd assumes no responsibility for the consequences. Shield Vehicle Protection Ltd assumes no responsibility for technical faults due to manufacturing or technological deficiencies or maintenance negligence. Staff is available only on weekdays. For reporting crimes: 24/7: 07507537075 or email: [email protected]. The crime reporting number is exclusively for crime reports and cannot handle other requests.
  18. By this contract, the Customer authorizes Shield Vehicle Protection Ltd to manage and store the provided data.